2020 Sustainability Report

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Performance Dashboard

Environmental Data

302-1
Energy consumption within the organization

302-4
Reduction of energy consumption

GRI 302-1, 302-4
Energy

 

FY 2014

FY 2015

FY 2016

FY 2017

Fy 2018

FY 2019

FY 2020

Total Energy Consumption (MWh)1

3,228,000

3,057,000

3,009,000

3,058,000

3,103,200
5,398,000 5,423,000

Energy Reduction per Unit of Production

Baseline year

N/A

1.8%

3.1%

4.2%

0.0%
1.1%

Electricity Used (MWh)2

 -

 -

848,000

859,000

861,000
1,398,000
1,374,000

Renewable Energy Used (Thousands of MWh)3

 -

 -

3

3
 4
15
15

Renewable Energy Consumption (Thousands of MWh)4

-
-
-

-

-
-
635

Renewable Electricity Sourced (%)5

-
-
-

-

-
-
81%

Renewable Energy Sourced (%)6

-
-
-

-

-
-
99.6%

Energy Reductions Due to Reduction Initiatives (Scope 1, 2, and 3; gigajoules)

 -
 -
15,000

27,000

 32,000
243,800
52,000
Notes:
  1. Total Energy includes biomass and non-renewable fuel consumed, renewable and non-renewable electricity consumed, and purchased steam (Santa Clara Mill) consumed.
  2. Electricity Used includes all electricity purchased and self-generated, including 47,504 MWh generated by a natural gas-fired steam turbine at the Massillon Mill.
  3. Renewable Energy includes purchased and self-generated electricity produced using renewable technology.
  4. Renewable Energy includes renewable electricity plus renewable fuel.
  5. Analysis calculates the quantity of power purchased from suppliers who generate electricity using renewable technology as a fraction of the total quantity of renewable electricity consumed.
  6. Analysis calculates the quantity of renewable electricity and renewable fuel (wood, OCC, and black liquor at the Riverville mill) purchased from suppliers as a fraction of the total quantity of renewable electricity and fuel consumed.
302-1
Energy consumption within the organization

GRI
302-1
Fuel
 

FY 2016

FY 2017

FY 2018

FY 2019

FY 2020

Total Non-Renewable (gigajoules)1

5,138,000

5,470,000

 5,626,000
 12,083,100
11,977,000

Coal/Lignite Used (Thousands of MT)

0

0
 0
 0.31
0.11

Natural Gas Used (Thousands of m3)

126,865

135,100
 139,400
 303,900
303,300

Crude Oil/Distillate Fuels (Including Diesel, #2 Fuel) Used (Thousands of m3)

10,907

11,660
 10,700
 16,500
12,500

Renewables* (gigajoules)2

2,631,000

2,446,000

 2,446,000
 2,316,000
2,232,000

Total Fuel (gigajoules)

7,770,000 

7,916,000

 8,072,000
 14,399,000
14,209,000

Notes:

  1. Total Non-Renewable includes all fuels consumed except biomass (wood, OCC, and black liquor at the Riverville Mill).
  2. Biomass consumed at the Riverville Mill.
305-1
Direct (Scope 1) GHG emissions

305-2
Energy indirect (Scope 2) GHG emissions

305-3
Other indirect (Scope 3) GHG emissions

305-4
GHG emissions intensity

305-5
Reduction of GHG emissions

GRI
305-1
305-2
305-3
305-4
305-5
Emissions (Thousands of Metric Tons)

 

FY 2014*

FY 2015

FY 2016

FY 2017

Fy 2018

FY 2019

FY 2020

GHG Scope 1

362.3

322.5

345.7

367.7

 376.7
676.0
692.9

GHG Scope 2 (Location-based)

496.0

438.6

446.7

416.0

 415.9
637.3^
589.5

GHG Scope 3

251.5

221.9

2,927.0

3,089.0

 2,867.0
 4,403.0
4,148.0

GHG Total

1,109.8

983.0

3,719.4

3,872.7

 3,659.6
 5,716.2^
5,430.4

% Reduction in Emissions per Unit of Production2**

Baseline year

6.0%

2.0%

8.4%

 10.3%
 11.0%
11.0%

GHG Intensity (Scope 1 and 2, total per $ revenue)

0.00020

0.00021

0.00025

0.00022

0.00021
0.00028
0.00028

Emission Reductions Due to Reduction Initiatives (Scope 1, 2, and 3)3

 -

 -

Baseline year

25.0

 25.0
 3.0
3.7

Percentage of the Company’s Operations That Are Covered in Its Disclosures on Emissions4

 -

 -

100%

100%

 100%
 100%
100%
Notes:
  1. Source: Greif 2020 CDP Climate Response
  2. Reduction since FY2014, the baseline year. Includes legacy Greif facilities only.
  3. Emission Reductions are expressed in thousands of metric tonnes CO2e.
  4. Company’s operations are defined as production facilities. Warehouses and offices (except the headquarters office in Delaware, Ohio) are not within the scope of the emissions inventory.
  5. 2020 GHG Verification Statement
*To standardize emissions and inform year-over-year progress toward our 2025 goal, our 2014 emissions data has been restated to correct several facilities’ eGRID regions. Total does not include 246,000 metric tons of CO2e from biogenic sources.
**Our percent reduction in emissions per unit of production dropped from FY 2015 to FY 2016 due to increased fugitive emissions from our Riverville, Virginia, paper mill and total emissions from our Massillon, Ohio, paper mill. Updated emissions and global warming potential factors also contributed to this change. Data based on legacy Greif facilities only to maintain comparability with 2014 baseline.
^ These figures have been restated to better account for steam usage at one of our mills. 

 

Scope 3 Emissions (Thousands of Metric Tons)

 

FY 2020

Explanation

Purchased goods and services

2,323,000
-

Capital goods

83,000
-

Fuel-and-energy-related activities (not included in Scope 1 or Scope 2)

 291,000
-

Upstream transportation and distribution

253,000
-

Waste generated in operations

153,000
-

Business travel

3,000
-

Employee commuting

26,000
-

Upstream leased assets

Greif does not lease any upstream assets that are not included in scope 1 and scope 2

Downstream transportation and distribution

-
It is Greif's practice to deliver finished products to customers using transportation paid for by Greif. 

Processing of sold products

-
Greif's products are typically finished packaging products and no further processing by the customer is required.

Use of sold products

-
Greif's produts do not diretly consume any energy during use nor do they release any direct GHG emissions.

End of life treatment of sold products

1,016,000
-

Downstream leased assets

-
Greif does not lease any assets to third parties that are not already included in scope 1 and 2 emissions calculations.

Franchises

-
Greif does not have franchise operations.

Investments

-
As a manufacturing company, Greif does not make investments with the objective of making a profit.
303-1
Water withdrawal by source

306-1
Water discharge by quality and destination

306-5
Water bodies affected by water discharges and/or runoff

GRI
303-1
306-1
306-5
Water*

 

FY 2016

FY 2017

FY 2018 

FY 2019

FY 2020

Water Withdrawal (Thousands of cubic meters)*

8,420.2

9,666.3

9,360.8 

13,864.4

12,936.6

Surface Water

 -

9,242.7

8,630.0 

10,266.8

10,132.0

Ground Water

 -

423.6

730.7 

3,597.6

2,804.6

Rainwater

 -  -  -  - -

Wastewater

- -  -  - -

Municipal Water†

 -  -  -  - -

Wastewater Discharge (Thousands of cubic meters)**

7,961.4

8,983.2

9,316.2 

12,403.92

11,935.1

James River

 -

8,788.8

8,907.1 

7,949.5

8,375.0

City of Massillon

 -

191.6

407.1 

424.0

355.8

Tuscarawas River

 -

2.8

2.0 

2.5

8.8

Sweetwater Creek^

 -

 -

 -

0.0

0.0

Cobb County WWTP^

 -

 -

 -

844.9

855.0

Cincinnati Metropolitan Sewerage District^^

 -

 -

 -

37.6

40.6

Milwaukee Metropolitan Sewerage District^^

 -

 -

 -

349.0

335.9

Los Angeles County Sanitation District WWTF^^

 -

 -

 -

196.8

189.1

Three Mile Creek^

 -

 -

 -

0.0

-

Village of Baltimore WWTF**

 -

 -

 -

0.0

6.1

West Branch Paw Paw Creek**

 -

 -

 -

697.1

581.4

San Jose-Santa Clara Regional WWTP^^

 -

 -

 -

288.1

334.2

Tacoma Central WWTP^^

 -

 -

 -

6.9

8.5

City of Fitchburg WWTP^

 -

 -

 -

322.6

309.0

Iowa River**

 -

 -

 -

291.8

364.9

Cherry Lake**

 -

 -

 -

597.8

550.4

Iowa Tributary**

 -

 -

 -

58.0

78.6

Biochemical Oxygen Demand (Thousands of kg)

1,050.4

890.4

204.2

3,508.3

3,457.1

Total Suspended Solids (kg)

546,857

465,098

349,003

1,224,442

1,045,928

Phosphorus (kg)

5,728

4,991

6,617  4,708 4,445

Production (MT)

665,000

690,000

713,336 

1,729,062

1,661,228

Consumption Rate (m3/MT)

12.7

14.0

13.1 

8.02

7.79

Notes:
  1. 2015 to 2018 data is from Greif’s two paper mills, one of which is located in Riverville, Virginia, and the other in Massillon, Ohio. Historically, these two paper mills accounted for more than 90% of Greif’s global water footprint. They draw from the James River and onsite water wells, respectively. 2019 data includes 12 former Caraustar mills that were acquired and integrated in 2019. All 2019 data is full year data. Quality of wastewater discharged from our mills meets permit requirements. No discharged water was used by another organization. WWTP = Wastewater Treatment Plant.
  2. FY 2019 data includes the Mobile Wright Smith WWTP, which was shut down in 2020, and been restated to properly account for FY 2019 West Branch Paw Paw Creek discharge.

*Evaporative losses estimated
**Treated with primary clarification, secondary clarification and aeration before direct discharge
^ Treated with wastewater pre-treatment including soluble BOD removal
^^ Treated with wastewater pre-treatment with solids only.
† Greif does not currently track withdrawal of municipal water. 

 

water use in regions with High or Extremely High Baseline Water Stress* FY 2020
Water Withdrawal (Thousands of cubic meters) 170.4
Percentage of Total Water Withdrawal 1%
Water Consumed (Thousands of cubic meters) 162.7
Percentage of Total Water Consumed 1%

*Data collected from 26 Greif facilities operating in regions with high or extremely high baseline water stress, as defined by WRI's Aqueduct Water Risk Atlas tool. Annual withdrawal data from Greif's Algeria facility estimated based on total withdrawal since installing a well in approximately 2003. Percentages reported as a percentage of water used in Greif’s mill operations in our Paper Packaging & Services business only, which is estimated to represent 95% of Greif’s total water withdrawal and consumption. Greif does not currently report global water data for all facilities.

306-2
Waste by type and disposal method

GRI
306-2
Waste Stream

 

FY 2016

FY 2017

FY 2018

FY 2019

FY 2020

Hazardous Waste (Metric Tons)

Total Waste to Landfill

146

527

1,639

2,428

3,608

Waste to Landfill

146

527

1,292

1,161

2,989

Incinerated (no energy recovery)****

 -  -

347

1,267

619 

Total Non-Landfill*

411

7,109

14,105

20,725

19,199 

Incinerated (with energy recovery)**

 -

1,202

3,372

4,073

3,275 

Composted***

 -  -  0 0

Reused†

 -

399

1,513

651

706 

Reclaimed††

 -

194

217

366

376 

Recycled†††

39

2,011

7,604

14,084

14,160 

Miscellaneous (Non Landfill)††††

372

3,303

1,399

1,551

681 

Total Hazardous Waste

556

7,638

15,744

23,153

22,807 

Non-Hazardous Waste (Metric Tons)

Total Waste to Landfill

45,199

57,403

54,594
33,837 137,211 

Waste to Landfill Landfill

45,199

57,403

54,110

33,380

137,060 

Incinerated (no energy recovery)****

 -  -

485

457

151 

Total Non-Landfill*

51,904

161,796

257,219

184,357

326,546 

Incinerated (with energy recovery)**

 -

945

2,054

2,950

17,006 

Composted***

 -

15,277

35

15,784

49,734 

Reused†

128

17,147

11,641

12,321

19,441 

Reclaimed††

5

13,187

9,439

9,847

11,701 

Recycled†††

9,129

111,861

231,997

141,217

212,075 

Miscellaneous (Non Landfill)††††

42,642

3,379

2,052

2,239

16,589 

Total Non-Hazardous Waste

97,103

219,199

311,813

218,194

463,757 

Total Waste

97,660

226,835

327,557

241,347

486,564 
Notes:
  1. In 2017, we expanded our data collection to all global operations.
  2. Legacy Caraustar facilities were incorporated into waste reporting in FY 2020.

*Non-Landfill: Includes chemical-physical, incineration with energy recovery, recycled, reused, reclaimed, composted and fuels blending treatment methods. 
**Incinerated (with energy recovery): Treatment method involving the combustion of solid waste that results in energy capture.
***Composted: Treatment method involving the biological decomposition of solid or liquid operational waste.
**** Incinerated (no energy recovery): Treatment method involving the combustion of solid waste that does not result in energy capture.

†Recycled: Treatment method involving the separation, preparation and sale of recyclable materials to end-user manufacturers.
††Reused: Treatment method involving the use of a material for its original purpose multiple times.
†††Reclaimed: Treatment method involving the process of extracting and converting materials from recycled materials to be used again.
†††† Miscellaneous (Non Landfill): All other treatment methods not mentioned previously, including Deep Well Injection and On-Site Storage, which were reported separately in 2017.

Product lifecycle management (sasb RT-CP-410a.1, RT-CP-410a.2)

 

Raw Materials from Recycled and Renewable Sources (FY 2020, % of metric tons)* 

Percent of Substrate

Percent of Total Materials Sourced

Total

 

81.2% 

Recycled Content

14.3%

3.0

Steel

15.0%

2.8%

Plastic

9.56%

0.28%

Renewable Sources

0%

0% 

Plastic

0%

0%

Renewable and Recycled Content

100%

78.1% 

Fibre

100%

78.1% 

* All figures are estimated based on our current product classifications and reporting practices. Data is reported only for our Rigid Industrial Packaging and Paper Packaging Services business segments and is estimated based on average procurement and manufacturing data across our product lines. 90% of the fiber used in our Paper Packaging Services business segment is sourced from 100% recycled content. 100% of the fiber used in our Paper Packaging Services business segment is sourced from renewable sources. For reporting purposes, 100% of that volume is reported as renewable and recycled content. Our 2021 report will include data with updated assumptions and from additional business segments.

Revenue from products that are reusable, recyclable, and/or compostable ($)*

FY 2020

Total

$3,530,789,283

Recyclable

$3,517,433,091

Reusable

$1,560,000 

Compostable

$11,796,192

*All figures are estimated based on our current product classifications and financial reporting practices. Data has been aggregated to eliminate double counting. In our Rigid Industrial Packaging and Paper Packaging Services businesses, all steel, plastic and paper products are recyclable. All steel and plastic products are also designed to be reusable. Revenue from these products is counted as recyclable except for coated container board, which is compostable. Greif's fibre drums are recyclable, but excluded from these figures as doing so is not a common market practice. We will begin reporting fibre drums as recyclable when doing so becomes a more common practice in the market. Data does not include revenue from our Tri-Sure operating segment. Accurate data is currently unavailable from this segment, however we will include them in our 2021 report along with more accurate estimates across all of our business segments.
 
306-3
Significant spills

GRI
306-3
EarthMinded Life Cycle Services - Estimated Drums and IBCs Reconditioned*

 

FY 2016

FY 2017

Fy 2018 

FY 2019

FY 2020

Recycled

1,045,093

904,883

849,498 

831,576

968,296

Steel Drums

689,513

534,369

571,355 

509,884

562,980

Poly Drums

277,672

212,272

161,447 

243,186

358,280

Intermediate Bulk Containers

77,908

158,242

116,696 

78,506

47,036

Reconditioned

3,808,242

3,218,885

3,258,848 

3,533,358

3,276,259

Steel Drums

3,072,348

2,565,052

2,713,025 

2,699,393

2,483,485

Poly Drums

375,307

321,188

244,497 

194,011

178,627

Intermediate Bulk Containers

360,587

332,645

301,326 

639,954

614,147

Total Collected

4,853,335 

4,136,828

4,105,936 

4,348,706

4,164,585

Steel Drums

3,761,861

3,099,633

3,284,380 

3,193,049

2,971,549

Poly Drums

652,979

535,460

405,944 

437,197

536,281

Intermediate Bulk Containers

438,495

501,735

415,612 

718,460

656,755

Virgin Materials Saved by Reconditioning and Reuse (Metric Tons)**

71,573

63,111

63,587 

76,415

71,149

Steel

65,743

56,200

57,664

66,860

62,016

High-Density Polyethylene

5,830

5,150

4,243
5,897
5,553

Wood

-

1,761

1,680
3,659
3,580

Virgin Materials Saved by Recycling (Metric Tons)**

17,402

18,755

16,644

14,117

14,358

Steel

13,288

13,463

12,697

10,273

10,215

High-Density Polyethylene

3,817

4,580

3,385
3,402
3,871

Wood

297

712

562
442
272
Notes:
  1. Virgin Materials Saved by Reconditioning and Reuse data has been restated to standardize units across regions
*Estimated Drums and Intermediate Bulk Containers (IBCs) Recycled and Reconditioned (North America and Europe, Middle East and Africa)
**Estimates based on the quantity of reconditioned packaging and average packaging specifications (North America and Europe)
***Estimates based on the quantity of recycled packaging and average packaging specifications (North America and Europe)

 

rebu – estimated Flexible intermediate bulk containers (fibcs) reconditioned, europe, middle east and africa*

 

FY 2016

FY 2017

Fy 2018

FY 2019

FY 2020

Total FIBCs Collected

-  -

316,324

275,732

242,000

Reconditioned

 -

 -

224,418

179,912

167,000

Recycled

 -

 -

91,906

95,820

75,000

Total Virgin Polyethylene Saved (Metric Tons)

   

727.6

634.2

556.6

Virgin Polyethylene Saved by Reconditioning and Reuse (Metric Tons)*

 -

 -

516.2

413.8

384.1

Virgin Polyethylene Saved by Recycling (Metric Tons)**

 -

 -

211.4

220.4

172.5

*Estimates based on the quantity of reconditioned packaging and average packaging specifications (Europe)
**Estimates based on the quantity of recycled packaging and average packaging specifications (Europe)
Environmental Operational Policies

Climate Change Policy

Climate Strategy

Climate Change Risks Discussed

2020 Annual Report, page 18; CDP C2.3a 

Energy Efficiency Policy

Climate Strategy

Emissions Reduction Initiatives

Climate Strategy

Waste Reduction Policy

Waste

Water Policy

Water

Sustainable Packaging

Innovation, Supply Chain Management

Environmental Quality Management Policy

Environmental Management Systems

Environmental Supply Chain Management

Environmental Management Systems, Supply Chain Management

GRI Criteria Compliance

About Our Report

Biodiversity Policy

Biodiversity

 

Social Data

401-1
New employee hires and employee turnover

404-1
Average hours of training per year per employee

404-3
Percentage of employees receiving regular performance and career development reviews

GRI
401-1
404-1
404-3
Employment

 

FY 2016

FY 2017

FY 2018

FY 2019

FY 2020

Total Employees

-

13,171

13,066

17,042

15,720

Full Time

-

11,799

12,473

16,668

15,370

Part Time

-

175

151

169

162

Temporary

-

1,197

442

205

188

% Women in Management

22.0%

17.0%

16%

16%

16%

% Women in Workforce

24.0%

25.0%

24%

23%

23%

% Employees Covered by Collective Bargaining Agreements

65.3%

49.7%

52.0%

45.2%

42.4%

New Employee Hires (Total)

2,467

2,925

2,941

3,626

2,910

Region

         

Asia Pacific

-

647

560

456

389

Europe, Middle East and Africa

-

991

1,279

1,074

805

Latin America

-

240

170

410

137

North America

-

1,047

932

1,686

1579

Gender

         

Female

-

782

754

841

669

Male

-

2,143

2,187

2,785

2209

Age

         

16–20

-

202

163

247

209

21–30

-

1,198

1,102

1,372

1012

31–40

-

798

865

1,023

815

41–50

-

507

568

620

541

51–60

-

208

202

315

285

60+

-

12

31

49

46

Employee Attrition*

21.8%

21.3%

24.3%

24.0%

20.5%

Region

         

Asia Pacific

-

20.2%

19.7%

14.8%

25.1%

Europe, Middle East and Africa

-

39.6%

40.0%

31.0%

14.9%

Latin America

-

8.0%

10.5%

9.1%

20.5%

North America

-

32.3%

29.8%

45.1%

24.3%

Length of Service

         

Less than 12 Months

-

50.2%

48.0%

49.0%

40.4%

More than 12 Months

-

49.8%

52.0%

51.0%

59.6%

Training Hours per Employee**

 

  

     

Skillport (Greif Learning Network)

-

2

2.55

5.5

5

Leadership, Professional, Production

-

9.6

6

3.2

2

Employees Receiving Regular Performance Reviews^

90%

92%

85%

92%

89.1%

*Attrition by region and length of service given as percent of attrition for fiscal year.
**Average hours of training per unique participant. Data excludes safety training and local functional training. FY2017 data has been restated from the 2018 Sustainability Report to exclude this data. For more information on safety training, please see Health & Safety.
^Includes eligible professional, clerical and administrative employees.

403-2
Types of injury and rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities

GRI
403-2
Employee Health & Safety

 

FY 2013

FY 2014

FY 2015

FY 2016

FY 2017

FY 2018

FY 2019***

FY 2020

MCR*

1.49

1.45

1.2

0.96

0.95

0.98

1.49

1.18

LWCR**

0.97

0.97

0.78

0.57

0.55

0.57

0.69

0.62

*MCR, or Medical Case Rate, measures the number of recordable injuries per 100 full-time employees in a 12-month period.
**LWCR, or Lost Workday Case Rate, measures the number of recordable injuries resulting in lost workdays per 100 full-time employees in a 12-month period.
*** 2019 data includes Caraustar for only March forward – no data included for first 4 months of fiscal year.

 

Social Operational Policies

Health and Safety Policy

Environmental Health and Safety Policy

Equal Opportunity Policy

Equal Employment Opportunity & Diversity Policy

Human Rights Policy

Human Rights Policy

Training Policy

Talent Management Policy

Business Ethics Policy

Code of Business Conduct and Ethics

Fair Remuneration Policy

Equal Employment Opportunity & Diversity Policy

Fair Treatment of Others Policy

Employee Protection/Whistle Blower Policy

Code of Business Conduct and Ethics

Anti-Bribery Ethics Policy

Anti-Bribery and Sanctions Policy

Policy Against Child Labor

Child Labor Policy

 

Supply Chain management

Social Supply Chain Management

Supplier Code of ConductConflict Minerals PolicyConflict Minerals Report

Supplier Guidelines Encompass ESG Areas; Publicly Disclosed

Supplier Code of Conduct

Product Data

416-2
Incidents of non-compliance concerning the health and safety impacts of products and services

GRI
416-2
Product Quality

 

 

FY 2016

FY 2017

FY 2018

FY 2019

FY 2020

Corrective Action Rate (CAR)*

 
Global Industrial Packaging North Amerca

1.6

1.3

1.0

1.0

0.9

Europe, Middle East and Africa

-

-

-

1.4

1.0

Asia Pacific

-

-

-

2.7

1.3

Order Reliability Rate**

Global Industrial Packaging North Amerca

99.7%

99.8%

99.8%

99.8%

99.8%

Number of Customer Complaints

  
Global Industrial Packaging  North Amerca

433

389

350

330

277

Asia Pacific
-
-
-
298
137
Europe, Middle East and Africa
-
-
-
959
685
*CAR measures customer complaints per 100,000 units produced
**Order Reliability Rate defines the rate of failure between orders produced and estimates non-compliance with voluntary codes. No regulatory failures or resultant fines have been identified.
activity metrics (sasb RT-CP-000.A, RT-CP-000.B, RT-CP-000.c)

production by substrate (Metric Tons)*

FY 2020

Total

2,961,693

Paper

1,777,678

Plastic

216,954

Steel

967,017

*Production figures are aggregated based on primary substrate of finished good products. 

production by revenue (%)*

FY 2019

FY 2020

Paper

38.8%

42.5%

Plastic

17.9%

17.3%

Steel

32.0%

29.2%

Other*

11.3%

11.0%

 *Other includes Filling, Reconditioning, Land and Other Misc. Products. Greif does not produce glass.

1.18

Medical Case Rate

Down 66 percent since 2007.

71.8%

Reduction in Biochemical Oxygen Demand

Our efforts in water quality have allowed us to already meet our 10% reduction by 2025 goal.

DEFINITION